Can I deactivate my customer account? Customer accounts on our website are created automatically — you don’t need to manually sign up to access your order histo...

Do I need to create a customer account? No, there’s no need to create a customer account manually. To access your order history, personal info, or invoices, sim...

How do I log in to my account? Logging into your customer account is quick and secure — no password required. Here's how it works: Go to the login page and ent...

How can I use my purchase credits? If you have Aura Displays purchase credits, you’ll be able to use them directly during checkout. Here’s how it works: Make s...

Where can I see my purchase credits? You can view your available store credits directly in your customer account. Just log in and head to your profile page to c...

My company information is missing from my invoice. How can I add it? If your invoice is missing important company details, don’t worry — our support team can he...

Can I buy the same order again? Yes! If you'd like to reorder the exact same items from a previous purchase, you have two easy options: 1. Reorder from your cus...

Can I add items to my order? Yes — as long as your order hasn’t been fully shipped yet, you can add items directly from your customer account. To do this, go to...

I haven't yet received confirmation of shipment. How can I change my address? If your order hasn’t shipped yet, you still have the option to update your shippin...

Where can I download my invoice? You can download your invoice directly from your customer account. Simply log in and click on the order you want to view — you'...

How can I return my order? At AURA DISPLAYS, we've made returning your item simple and flexible. If you need to start a return, you can initiate the process dir...

Changed your mind? No worries — we’ve made it easy to cancel your order before it leaves our warehouse, no questions asked. You don’t even need to contact our s...